Below is our privacy policy where you can find information on how we collect, process, and share the data we handle.

1. Why we collect personal data

2. What data we process

3. How the data is handled

4. Your rights and choices

5. Contact

1. Why we process personal data

Germ AB only collects and processes data necessary to ensure quality and fulfill our commitments to you as a customer. Our goals and purposes can be summarized in two points:

• To deliver good service and quality products according to the customer's needs.
• To gain insight into how we can improve.

2. What personal data we process

The data we handle are those we receive in connection with orders of our products, contact during advisory sessions, subscription to our newsletters, or other campaigns when you voluntarily share your personal information with us for further contact. We process personal data, including names, positions, emails, phone numbers, and email addresses of previous customers.

3. How data is handled

The data is stored in our business system Garp. You can contact us at any time if you no longer wish to receive newsletters and offers.

Legal basis

The data saved complies with the requirements of applicable laws, agreements, regulations, and statutes, including the Accounting Act.

How long your data is stored

Germ AB follows the time frames for retention as stated by GDPR and is kept only as long as they are relevant or necessary for the purposes for which they were collected. Additionally, you can revoke your consent for the retention of personal data at any time.

Who we share personal data with

Germ AB utilizes third-party actors (logistics companies and document management systems) that assist us in product delivery. When sharing your data with a third party, we have agreements and procedures in place to protect your personal information, and we actively work to ensure that your contact details are not used in mass marketing.

4. Your rights and choices

You have rights regarding your personal data, and you have the opportunity to influence your information and what is saved.

Correct incorrect/outdated information

You have the right to request that we correct information about you if it turns out to be incorrect or outdated.

Delete your personal data

You have the right to request that we completely delete your information.

Be informed about what data we have

You have the right to know what personal data about you we handle. Your written request should be sent to the postal address below and must be signed by you personally.

Revoke your consent

You have the right to revoke your consent for the retention of personal data at any time.

If you feel that your rights are not respected by Germ AB, you have the right to contact the Data Inspection Authority.

5. Contact

Germ AB
Företagsvägen 12
911 35 Vännäsby
Sweden

Telephone: +46935-124 40

Email: info@germ.se